PropTechNOW

Leverage your brand, don’t differentiate from it

2 minute read

What separates great marketing from good marketing is simplicity and consistency. The easier you brand is to remember and recall the more people will be drawn to it and, ultimately, the more people will respond to it.

In real estate terms this simply means that if you tamper with your branding and advertising, even a little, fewer potential buyers will be attracted to your listings because there’s less chance that they’ll remember which brand your property is listed under, and there’s less chance they’ll be able to find the listing online.

Regardless of which product or service a company provides, smart, cut through and (most of all) consistent marketing is absolutely critical.

It’s no accident that some of the world’s best businesses not only have the best brands, but the most consistent and doggedly defended brands. It’s a rule that applies to the professional services sector as much as consumer goods. Think for a minute about which bank you use. I can guarantee that every letter, monthly statement or any marketing materials that you receive from your bank will be perfectly branded and reproduced to a very high, and highly consistent, standard.

Can you imagine an employee of a bank or a law firm sending you a letter (full of spelling mistakes) on photocopied paper instead of a perfect, original letterhead? It just wouldn’t happen, wouldn’t be allowed to happen, and for good reason.

Employees of banks, solicitors and law firms, just as much as retail outlets and consumer goods manufacturers, wouldn’t dream of taking their company’s brand into their own hands and changing it in any way, and this makes me wonder why so many real estate agents do!

I see a lot of real estate agents making the mistake of trying to differentiate themselves or, worse still, their listings from their brand. This is usually by just tweaking the layout and design of a press ad, a sign board or an online listing, changing a font here or an icon there, moving the logo. It might not seem like much, but it will eventually inflict a death by a thousand cuts to your brand and, therefore, your business and ultimately your own income stream.

The power of your brand is your best friend. Every agent should embrace the brand that they’re working under and leverage it to its full potential, not strive to differentiate from it.